Frequently Asked Questions
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Frequently Asked Questions
VIP Membership
Discounts
• Enjoy 20% off storewide (excluding foodstuff and promotional items).
• Enjoy one-time discount of 35% off storewide (excluding foodstuff and selected products) on your birthday month.
Bonus$
• Bonus$ of $0.25 will be awarded for every $10.00 nett purchase.
• Double Bonus$ will be awarded when:
o You buy 3 or more different supplements during first purchase.
o You buy on a Singapore gazetted public holiday and special sale dates.
• * Introduce friends/relatives to sign up as LAC VIP and earn 50% of their Bonus$, in addition to your own.
• Bonus$ earned can be used to redeem
o Products based on nett purchase (you may top up the remaining amount with payment).
o Membership renewal fee.
TERMS & CONDITIONS
VIP Membership
• Applicant must be 18 years old & above.
• Membership is non-transferable and non-refundable.
• Membership discounts/offers cannot be used in conjunction with other discounts/privilege cards and vouchers.
• Only members can reset their own 6-digit Personal Identification Number (PIN).
Bonus$
• Bonus$ earned are valid till 31st December the following year or when the VIP membership expires, whichever is earlier. Bonus$ not redeemed during such period will be expired. LAC will not be responsible for any expired Bonus$.
• Bonus$ are neither exchangeable for cash nor transferable.
• No double Bonus$ will be awarded for birthday purchase.
• Bonus$ may be used to renew membership or redeem for products based on nett purchase.
• Products redeemed are non-refundable/exchangeable.
• LAC may at any time, without prior notice cancel, suspend &/or terminate the program. The VIP shall not be entitled to any compensation for any such cancellation, suspension &/or termination, any unutilised Bonus$ shall be invalidated thereupon.
Orders Related
Shipping Related
Payment Related
Returns & Refunds
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